ACN Business

Digital Transformation of Customer Services in Hong Kong

Written by ACN Newswire

Digital Transformation of Customer Services in Hong Kong

Figure 1

Figure 2

Figure 3

Figure 4

HONG KONG, May 14, 2018 - (ACN Newswire) - Hong Kong customers' expectation from digital services outpace what companies are offering todayHKACE research reveals that Hong Kong customers' expectation from digital services is outpacing their actual experiences. Demands regarding digital experiences are high and what...

Engineering Companies Melbourne: Driving Innovation and Infrastructure Growth
As Melbourne continues to expand with new residential developments, commercial hubs, and large-scale infrastructure project…
New climate report warns property prices face a $611 billion hit. What does that mean?
Climate risks are hitting where Australians feel it most: at home. One of the headline-grabbing figures in a new climate risk…
From batteries to EV chargers, Australia and NZ need these 3 fixes to hit net-zero at less cost
New figures show Australians bought a record 85,000 home batteries in the first half of 2025. That’s almost three times…
AI companies want copyright exemptions – for NZ creatives, the market is their best protection
Getty ImagesRight now in the United States, there are dozens of pending lawsuits involving copyright claims against artificia…
How much money do you need to be happy? Here’s what the research says
Over the next decade, Elon Musk could become the world’s first trillionaire. The Tesla board recently proposed a US$1 t…
NZ First wants a compulsory KiwiSaver. Boosting the Super Fund is a better bet
Getty ImagesAn ageing population not saving fast enough for its retirement has been called a “timebomb” and a loo…

Traditions of Rural Bali at Villa Sabana
A Privileged Insight into the Traditions of Rural Bali at Villa Sabana Situated in the traditional village of Pererenan near Canggu, Villa Sabana is peacefully secluded in a semi-rural setting where…

5 Reasons to Hire a Building Contract Lawyer Before Your Next Construction Project in Melbourne
If you're planning to build, renovate, or develop a property in Melbourne, you might be focusing on finding the right architect, builder, or project manager. But there’s one professional most…

Peak XV’s Surge unveils ninth cohort; 10 out of the 13 startups are focused on AI & Deeptech
Surge 09 will include two Australian startups in addition to seven from India and four from South East Asia Australian companies Mercu and Relevance AI join the 16-week program, reflecting Peak…
Streamlining Cryptocurrency Management and Payments with Defiway
The utilization of cryptocurrencies offers a multitude of advantages, stemming from its inherent characteristics. Additionally, cryptocurrencies offer independence from prevailing economic conditions and the potential to expand customer bases. Furthermore…
Australian Gambling
Nowadays, the Internet has penetrated all spheres of life, especially in the provision of services. Now it's hard to imagine entertainment that you can't find on the Internet. What place does…

Manny Shah: Is your business disappearing from Google? You’re not alone

Small business owners across Australia are panicking as their websites vanish from Google’s front pages overnight. According to Manny Shah, cofounde...

MR Roads named Queensland Finalist in the 2025 Telstra Best of Business Awards

MR Roads, co-founded by Daniel Mikus and James Rolph, has been announced as a Queensland finalist in the prestigious 2025 Telstra Best of Business...

AWS research shows strong AI adoption momentum in Australia, with startups outpacing large enterprises in innovation

Amazon Web Services (AWS), an Amazon.com company, released new research revealing that while artificial intelligence (AI) adoption continues to acce...

Changing the World One Bite At a Time: IKU Turns 40

One of Australia’s first plant-based, chef-led eateries and now ready meal provider IKU is celebrating its 40 year anniversary with the business e...

Three generations marking 45 years in hot-air balloons

Australia’s leading hot-air balloon company is celebrating 45 years in the sky and its 700,000th passenger, driven by the passion of father-son du...

Workplace DMs, Reinvented: Deputy Messaging, Purpose-Built For Shift-Based Teams

Deputy, the global people platform for shift-based businesses, has launched Deputy Messaging, a fully integrated, real-time communication tool designe...