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Inside the black box of Amazon returns

  • Written by Simone Peinkofer, Assistant Professor of Supply Chain Management, Michigan State University
Inside the black box of Amazon returnsRetailers' costs for managing returns are rising.Ronny Hartmann/picture alliance via Getty Images

E-commerce may make shopping more convenient, but it has a dark side that most consumers never see.

Say you order an electric toothbrush for Father’s Day and two shirts for yourself from Amazon. You unpack your order and discover that the electric...

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Optimising your operations in FY2026 will help you combat the challenges of a volatile trading environment. Up, down, in out…Since the commence...

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Demand for Home Batteries surges as Federal Rebate Kicks In

A leading provider of energy solutions VoltX Energy has seen a 400% increase in demand for home batteries in the past three weeks as people put d...

Why Sport Remains the Safest Bet in an Uncertain World

When Rome was in crisis, its leaders did not retreat to the Senate. They went to the circus. To the chariot races. To the gladiators. Sport was no...

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