UPS impasse with union could deliver a costly strike, disrupting brick-and-mortar businesses as well as e-commerce
- Written by Jason Miller, Associate Professor of Supply Chain Management, Michigan State University

Talks between the International Brotherhood of Teamsters and UPS over a new contract fell apart on July 5, 2023. The union and the shipping and logistics company are blaming each other for the collapse, which occurred a few weeks after 97% of UPS’s Teamsters voted to strike if...