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eStore Logistics takes top gong for Finder's Best Retail Innovation

Australia’s most forward-thinking and cutting-edge businesses have been recognised in the 2021 Finder Awards winners' ceremony.

The Finder Innovation Awards celebrate the excellence, creativity and impact of initiatives introduced in the past 12 months. 

Submissions across 27 key innovation categories were scored by a judging panel of 46 industry heavy-hitters including experts from Deakin University, Australian Investment Council, Australian Fintech, and the Australian Tourism Industry Council.

eStore Logistics won Best Retail Innovation for the largest-ever rollout of AI-enabled robots.

Lauren Chaplin, senior shopping writer at Finder, said the surge in online shopping has forced retailers to make the shift online in order to meet the needs of customers.

“The rise of the tech-savvy consumer has meant that retailers need to up their game in order to keep up with the constantly evolving market.

“From user interface to reducing warehouse processing times, we’re seeing retail companies pushing to enhance the customer service experience to maintain their competitive advantage.

“We saw a range of entries this year from many retailers in the industry facilitating new business models and approaches to simplify the in-store and online shopping experience for customers, which is outstanding to see.

“Those that are dynamic and have the ability to keep up with the ever-changing needs of customers will have a clear advantage in increasing opportunities for growth,” she said.

2021 Finder Innovation Award Winners:




Best Automotive Innovation

Car Next Door

Best B2B Innovation


Best Banking Innovation


Best Buy Now, Pay Later Innovation

Zip Co

Best Energy Innovation

Powerpal Pty Ltd

Best Innovation in Digital Currencies

Binance Australia

Best Insurance Innovation

Fast Cover Travel Insurance

Best Insurtech Innovation


Best Investment Innovation

Interactive Brokers

Best Lending innovation

86 400

Best Online Customer Service

Aussie Broadband

Best Payment Innovation


Best Retail Innovation

eStore Logistics

Best Retail Product Innovation

Zega Intelligent Cookware

Best Social Impact Innovation

Sunpower Renewables

Best Solar Innovation


Best Streaming Innovation

10 Play

Best Supermarket Innovation


Best Tech Innovation


Best Telco Innovation

Better Life Mobile

Best Transport Innovation


Best Travel Innovation

Fast Cover Travel Insurance

Digital Disruptor of the Year

Rush Gold 

Most Innovative Business Response to COVID


Most Innovative Partnership

PokitPal + Visa

Most Innovative Person

Mina Radhakrishnan – :Different

Most Innovative Team

AGL Australia

For a full list of the 27 innovation category finalists and winners, visit: 


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