eStore Logistics takes top gong for Finder's Best Retail Innovation
Australia’s most forward-thinking and cutting-edge businesses have been recognised in the 2021 Finder Awards winners' ceremony.
The Finder Innovation Awards celebrate the excellence, creativity and impact of initiatives introduced in the past 12 months.
Submissions across 27 key innovation categories were scored by a judging panel of 46 industry heavy-hitters including experts from Deakin University, Australian Investment Council, Australian Fintech, and the Australian Tourism Industry Council.
eStore Logistics won Best Retail Innovation for the largest-ever rollout of AI-enabled robots.
Lauren Chaplin, senior shopping writer at Finder, said the surge in online shopping has forced retailers to make the shift online in order to meet the needs of customers.
“The rise of the tech-savvy consumer has meant that retailers need to up their game in order to keep up with the constantly evolving market.
“From user interface to reducing warehouse processing times, we’re seeing retail companies pushing to enhance the customer service experience to maintain their competitive advantage.
“We saw a range of entries this year from many retailers in the industry facilitating new business models and approaches to simplify the in-store and online shopping experience for customers, which is outstanding to see.
“Those that are dynamic and have the ability to keep up with the ever-changing needs of customers will have a clear advantage in increasing opportunities for growth,” she said.
2021 Finder Innovation Award Winners:
|
Category |
Winner |
|
Best Automotive Innovation |
Car Next Door |
|
Best B2B Innovation |
Propell |
|
Best Banking Innovation |
Tic:Toc |
|
Best Buy Now, Pay Later Innovation |
Zip Co |
|
Best Energy Innovation |
Powerpal Pty Ltd |
|
Best Innovation in Digital Currencies |
Binance Australia |
|
Best Insurance Innovation |
Fast Cover Travel Insurance |
|
Best Insurtech Innovation |
upcover |
|
Best Investment Innovation |
Interactive Brokers |
|
Best Lending innovation |
86 400 |
|
Best Online Customer Service |
Aussie Broadband |
|
Best Payment Innovation |
DiviPay |
|
Best Retail Innovation |
eStore Logistics |
|
Best Retail Product Innovation |
Zega Intelligent Cookware |
|
Best Social Impact Innovation |
Sunpower Renewables |
|
Best Solar Innovation |
Pylon |
|
Best Streaming Innovation |
10 Play |
|
Best Supermarket Innovation |
Coles |
|
Best Tech Innovation |
Kablamo |
|
Best Telco Innovation |
Better Life Mobile |
|
Best Transport Innovation |
Muval |
|
Best Travel Innovation |
Fast Cover Travel Insurance |
|
Digital Disruptor of the Year |
Rush Gold |
|
Most Innovative Business Response to COVID |
HungryHungry |
|
Most Innovative Partnership |
PokitPal + Visa |
|
Most Innovative Person |
Mina Radhakrishnan – :Different |
|
Most Innovative Team |
AGL Australia |
For a full list of the 27 innovation category finalists and winners, visit: https://www.finder.com.au/finder-innovation-awards
