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Banks must cancel direct debits on request. Why isn’t it the same for card payments?

  • Written by Vibhu Arya, PhD Researcher in Payments, UTS Business School, University of Technology Sydney
Banks must cancel direct debits on request. Why isn’t it the same for card payments?Ron Lach/Pexels

Have you ever noticed that cancelling some subscriptions feels as simple as walking out a clearly marked “exit” door, while others are like trying to escape a complex maze? It’s one of the big frustrations of modern life.

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