Business Daily Media

Business Marketing

.

imBee and FUTR Strategy Alliance Puts the Power of Conversational Commerce In the Hands of Indonesian Consumers

Partnership unlocks potential for brands to tap into the USD146 billion Indonesian internet economy and streamline internal collaboration with the power of chat, paves way for imBee’s Southeast Asia growth ambitions.

HONG KONG SAR - Media OutReach - 30 May 2023 - Prominent chat management company imBee Limited (imBee), based in Hong Kong, is reimagining the chat engagement experience and transforming the way businesses engage with their customers in Indonesia with its strategic partnership with PT LINI IMAJI KREASI EKOSISTEM Tbk (FUTR), the leading technology company in Indonesia.

Caption: Ken Chu, imBee
Caption: Ken Chu, imBee's Co-founder & CEO (left) and Jeremy Quek, FUTR's CEO announced imBee and FUTR strategy alliance puts the power of conversational commerce in the hands of Indonesian consumers

The partnership puts the power of conversational commerce into the hands of brands looking to break into the lucrative Indonesia internet economy, which is expected to reach USD146 billion in value at a 20% CAGR by 2025. By marrying imBee's conversational engagement patterns with FUTUR's cutting-edge data analytics, the platform empowers brands to personalize customer interactions on a one-to-one basis. Brands can now tap into diverse cultural nuances in shopping to drive commerce and covert the region's over 21 million new digital consumers.

By consolidating different messaging channels into a single dashboard, imBee's exclusive ISO 27001-certified One Team Inbox allows merchants to enjoy a seamless one-chat experience and better understand customer journeys, affinities, and preferences, making the entire customer experience seamless. The same platform can also improve internal operational efficiencies with better collaboration based on context staff. By breaking down departmental silos and streamlining interdepartmental collaboration, brands can quickly identify and explore upsell and cross-sell opportunities, speed up response times and raise productivity to a new level.

Regional and global brands can use the conversational commerce platform to personalize their customer experience and tailor their products and services for the Indonesian market while staying true to their brand values. With imBee entering similar partnerships across the region, it also unlocks the ability to create a seamless and consistent approach tailored to individual preferences across different countries and cultures.

Ken Chu, imBee's Co-founder & CEO, said, "The world has its eyes on Indonesia and Southeast Asia for the region's thriving digital economy and exploding conversational commerce. The digital industry of Indonesia alone grew to US$77 billion in 2022. As Indonesian consumers engage with digital brands in new ways, conversational commerce is clearly leading the charts. We are proud to be at the forefront of this movement and thrilled that our partnership with FUTR will present brands in the region a timely opportunity to build affinity with Indonesia's digital consumers and turn conversational insights into revenue opportunities. This is also a milestone of the imBee's history."

According to a Facebook and BCG survey, 94% of Indonesian customers prefer buying products from sellers who are responsive to chats. FUTR's CEO, Jeremy Quek, said, "Ken and I believe the moment is now. Indonesian consumers demand chat commerce, and brands eying them have no choice but to get conversational. This partnership indicates our shared commitment to elevating eCommerce customer satisfaction indices in Indonesia on the foundation of data, insights, and empathetic and effective conversations."

Both companies will focus on researching and developing more profound semantic models and robust data analytics capabilities while prioritizing data privacy and security protocols across all brand engagements.

Hashtag: #imBee

The issuer is solely responsible for the content of this announcement.

About imBee | Collaborate - Conversate - Accelerate

imBee makes working together easy. We are the leading chat management platform, providing world-class conversational engagement to help drive your business. Our team collaboration inbox creates a one-chat experience where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high-quality information and a faster response. If fast, easy, high-quality engagement is important to your company, choose imBee.

To find more details about imBee, please visit .

About PT Lini Imaji Kreasi Ekosistem Tbk (FUTR)

FUTR is a technology company that helps global brands, local conglomerates and MSMEs increase revenue and profit by providing accurate data analysis for business-owners to make effective decisions; designing products and services consumers love and protecting consumers' privacy, which instill a sense of safety and confidence that will translate to repeat usage and purchase.

Positioned as Asia Pacific's First One-Stop Service for Data, Design and Technology, FUTR has powered more than 200M user visits from a 25M active users base across a myriad of products and services to date.

News from Asia

Vietnamese EV Maker VinFast Sets Course for the Middle East

HANOI, VIETNAM - Media OutReach Newswire - 10 July 2024 - VinFast, a pioneering Vietnamese electric vehicle (EV) manufacturer, is making waves on the global stage with its meteoric rise...

XM Studios partners HIDDEN to deliver new art collectibles experience

Strategic alliance between two Singapore companies aims to build an engaged community of luxury art collectors, comic fans and lovers of pop culture. SINGAPORE - M...

Vantage Data Centers Opens First Taipei Facility

16MW data center will support hyperscale demand; company hosts grand opening ceremony to celebrate milestone TAIPEI, TAIWAN - Media OutReach Newswire - 11 July 2024 - Vantage Data Centers, a leadi...

NetApp Expands Intelligent Data Infrastructure Capabilities to Power Strategic Cloud Workloads

New capabilities empower customers to run data-intensive workloads like GenAI and VMware environments more easily SINGAPORE - Media OutReach Newswire - 11 July 2024 - NetApp® (NASDAQ: NTAP), the i...

The 13th Canon x McDull Inter-school Ink Cartridge Recycling Award Presentation Ceremony

HONG KONG SAR - Media OutReach Newswire - 11 July 2024 - Canon Hongkong Company Limited (Canon Hong Kong) successfully held the "13th Canon x McDull Inter-school Ink Cartridge Recycling Award Pre...

Nishan Forum bridges civilizations through dialogue and exchange

QUFU, SHANDONG - Media OutReach Newswire - 11 July 2024 - In 2021, during the China-Greece Year of Culture and Tourism, a sculpture titled "Divine Encounter" was placed at the foot of the Partheno...

Prime Day Returns with Amazing Deals for Amazon Singapore Prime Members from 16 to 21 July

Prime members can expect incredible savings including up to 70% off books for all ages, and deep discounts of at least 50% off on brands like Acer, Lenovo and Owala...

DHL Global Forwarding announces new President Director for Indonesia

Nicholas Bongsosartono takes on the leadership role at DHL Global Forwarding Indonesia JAKARTA, INDONESIA - Media OutReach Newswire - 11 July 2024 - DHL Global Forwarding, the freight...

Higher for longer interest rate environment continues to benefit banks’ profitability in 2024, KPMG report finds

Banks must stay ahead of technology development and climate risks to thrive in fast-changing HONG KONG SAR - Media OutReach Newswire - 11 July 2024 - Banks in Hong Kong saw moderate balance sheet...

'Medlab Asia & Asia Health 2024' Grand Opening Under Concept ‘International Healthcare Week’

Expected to generate value over 1.64 billion baht for medical laboratory and healthcare. BANGKOK, THAILAND - Media OutReach Newswire - 10 July 2024 - Informa Markets launched "Medlab Asia & A...

Basic Dropshipping Business Tips To Remember

During the pandemic one of the businesses which many people looked to get involved with was dropshipping, a great option if you know what you are do...

Business Training

Property peak urges re-elected Government to renew focus on real estate sector

The Real Estate Institute of Victoria (REIV) welcomed the Andrews Government’s Cabinet announcement today, congratulating The Hon. Danny Pearson M...

Property

Tips for selecting your large house number for visibility

House numbers are a crucial part of any home, both in design and for practical reasons. We have all been there, trying to find a friend’s house or...

Property

Strategies to Reduce Workplace Bias

As an employer or entrepreneur, you know that your business success depends on your team's productivity, efficiency, and satisfaction. But did you k...

Business Training

Combined capitals preliminary clearance rate below 60% for sixth consecutive week

After trending lower for three consecutive weeks, auction activity rose slightly this week, with 1,667 homes taken to auction across the combined ...

Property

Oman set to create the largest Oasis Park in the Middle East

The journey of a thousand miles begins with a single step. Through the years, Oman has made giant strides as a nation. The Sultanate’s march towa...

Property