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Boosting your career with automated collections

  • Written by Matt McFedries, Head of CreditorWatch Collect

Accounts receivable doesn’t regularly come to mind as a priority step in career advancement or business growth. Among a range of other competing priorities, this important task often fades into the background. However, automating your accounts receivable is a simple and cost-effective way to stand out from colleagues, speed up your career and improve your business’s overall position.

Automation is a forward-thinking project to lead and one that can deliver strong results for any business.

To shift your career up a gear or to advance in a new role, it’s important to demonstrate that you can:

  1. Contribute to the productivity of your organisation’s finance function

  2. Enrich customer experience

  3. Enhance cash flow

Fortunately, by automating your collections process, you will check all these boxes.

Contribute to the productivity of the finance function

From manipulating data for reports, timing reminders correctly, to writing notes from customer payment calls – accounts receivable is full of endless manual tasks.

Luckily, businesses can streamline and enhance this process by using automated collections technology. With low entry cost, high return-on-investment, and plenty of providers, businesses of any budget can take advantage of this technology.

With repetitive and mundane tasks no longer occupying your or your team’s time, you can focus on higher value work and enable the business to grow.

Enrich the customer experience

Automating your collections process is a quick, low-cost way to deliver a simple accounts receivable process for both your business and customers. You can use automated technology to communicate with your customers consistently and clearly about their invoices, reducing the risk of misunderstandings.

If you have a more complex customer base, automation can help you tailor messaging for different customer types without requiring your team to spend hours on manual work. By setting up templates and workflows, you can adjust your tone to match the urgency of the situation as late payments become more overdue.

Your payment process can leave a lasting impression on your customers. By using an automated collections process, you can ensure that the payment process is smooth and professional, leaving a positive impression on your customers.

Enhance cash flow

Accounts receivable automation is one of the easiest ways to improve your cash flow, fast. By automating the repetitive tasks involved in chasing outstanding invoices, you can ensure that no invoices slip through the cracks.

Regular reminders can also improve communication with customers and help resolve any disputes more quickly, resulting in faster payments.

When a finance team is freed from manual tasks, they have more time to focus on strategic insights and providing personalised attention to customers who need it most. Since automation reduces human error and streamlines the process, you can also save time and money, giving you more resources to invest in your business's growth.

Automated accounts receivables tools are quick to set up, easy to use and are a cost-effective way to automate your credit control, allowing your team to focus on high-value work and growth. In today’s business climate, and when considering ways to boost your career, it would be remiss not to explore it as part of your ongoing efforts to drive cash flow and improve your business’s overall position.

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