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User experience was the innovation that launched a technology revolution

  • Written by: Jacob O. Wobbrock, Professor of Information, University of Washington
User experience was the innovation that launched a technology revolutionThe original Macintosh computer may seem quaint today, but the way users interacted with it triggered a revolution 40 years ago. Mark Mathosian/Flickr, CC BY-NC-SA

Technology innovation requires solving hard technical problems, right? Well, yes. And no. As the Apple Macintosh turns 40, what began as Apple prioritizing the squishy concept of...

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