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The 95 Per Cent Failure Rate Is Not An AI Problem
Most Australian SMEs I speak with are already having a go at AI. Some are running formal pilots, others have a team member quietly experimenting on the side, and plenty have signed up for a handful of subscriptions just to see what sticks. The ap...
New AR tech helping to solve field service skills crisis
AI-enabled augmented reality (AR) smart glasses are emerging as a new practical solution to fill a shortage of field service technicians maintaining on-location equipment across industries from automotive and medical to complex machinery. The ...
Today in Business
The risks of underinvesting in CX
Author: Monica Ryan, Vice President, Concentrix Australia & New Zealand In the current economic climate, the focus of every Australian business l...
Why Your Business Is Being Left In the Economic Dust: Nimble Risk Management During Uncertainty
Agility and adaptability are quickly moving from distinct competitive advantages to business necessities, with those stuck in stagnation simply un...
How Contiki is Redefining Travel for Young Adventurers
In the world of travel, there’s a growing demand for experiences that go beyond standard sightseeing tours. Today’s younger generations want journeys ...