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Men's Weekly

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As we begin to assess the fire damage in Victoria, we must not overlook these hidden costs

  • Written by Sonia Akter, Associate Professor, Crawford School of Public Policy, Australian National University
Smoke rises from burning forest on a hillside behind a home near Lockwood, Victoria

Devastated by widespread fires, Victoria has declared a state of disaster. More than 500 structures have reportedly been destroyed and 1,000 agricultural properties have been affected. Tragically, there has also been one fatality.

On Monday, the Victorian government announced new assistance payments of up to A$52,250 to help uninsured home owners...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

Thryv® (NASDAQ: THRY), Australia’s provider of the leading small business marketing and sales software platform, has been awarded the Employer of ...