Naritas Finance

..



.

Business News

leading lessons from Manchester United's caretaker manager

  • Written by Mazlan Maskor, PhD and Master of Organisational Psychology Candidate | Leadership Science, The University of Queensland

If you see a group of people and hear them chanting[1], “Ole’s at the wheel! Tell me how good does it feel!” you have found yourself among Manchester United supporters.

Manchester United (known as Man U, or just United) is one of the world’s best-known and most successful football clubs, a dominant force in English and European football for decades.

But two months ago it was looking like a tumbling, lethargic, vulnerable giant – in sixth position in the English Premier League, way behind arch-rivals Liverpool (in first place) and Chelsea (fourth).

Since then it has climbed to fourth in the Premier League and advanced to the quarter finals of both the FA Cup and the UEFA Champions League.

The major change: the sacking[2] of team manager Jose Mourinho and his replacement[3] with Ole Gunnar Solskjaer.

image Manchester’s Diogo Dalot, left, and Scott McTominay, right, celebrate after defeating Paris Saint-Germain on March 6 in the UEFA Champions League. Ian Langsdon/EPA

United’s turnaround has been dubbed “The Solskjaer Effect[4]”. It defies conventional wisdom about leadership.

Mourinho, a professional coach and manager since 2000, was considered one of the best in the business. Appointed to manage United in 2016, he was expected to deliver football glory. But his tenure was mired by controversy, conflict and poor performance.

Solskjaer’s appointment as caretaker manager came as a surprise[5]. He has had a long association with United as a player, but was unproven as a manager of a big club.

What is it about Solskjaer that has brought United’s resurgence? It’s a story of successful “identity leadership”, rallying a disengaged group of underperforming players into a cohesive and effective unit.

Our glory is more important than my glory

An effective leader advances the group’s goals over personal goals.

Solskjaer has shown he understands what he needs to do for United to win games and trophies[6]. As the Norwegian explained in one press conference[7], his job “is to help the players and make them grasp the opportunity now because they all want to be part of Man United”.

image Jose Mourinho, a controversial figure at Manchester United. cristiano barni/ Shutterstock.com

“I’m going to be here to help them,” he said, “to help the team.”

The team’s impressive victories have seen him already surpass several records[8] by going undefeated in his first 11 games in charge.

He has humbly played down these achievements. When pronounced the English Premier League’s manager of the month[9] in January, he was quick to attribute the award to the contribution of his coaching staff and players.

This is a stark contrast from his predecessor. Mourinho was often divisive and adversarial. Among Mourinho’s less endearing moments was when he reportedly stormed out of a press conference[10] in August 2018 demanding more respect for his individual success as a coach.

Read more: Is there a way back for José Mourinho? As a sport psychologist, I see a hard road ahead[11]

True leaders always look to deflect the attention on them as individuals. They emphasise that they represent the group. They declare their commitment to serving, as Solskjaer has done[12], regardless of whether he gets hired permanently.

We are stronger together

An effective leader brings people together.

Solskjaer joined United at a time of turmoil and chaos. With positivity and exuberance, he has united the team with a collective cause. “I love working with good players,” he has said[13]. “They are good people, the players. They want to learn. They want to improve.”

After the team’s first loss under his leadership, he called it a learning experience[14] and avoided the blame game.

image Manchester United players celebrating their 2-0 win against Chelsea in the FA Cup on February 18, 2019. Silvi Photo/Shutterstock.com

By showing confidence in his players[15], he has empowered them to perform.

This again has been a contrast to Mourinho, who alienated players by chastising them in public[16].

A true leader treats every person in their team as valuable, no matter what the person’s role. Solskjaer’s collaborative[17] approach acknowledges that everyone contributes to the success of the group.

Which is to say, the group is greater than the sum of its parts.

Group values

An effective leader respects the identity of the group.

Solskjaer played for United for almost a decade, and was integral to the club’s golden era[18]. He then spent a few years on the coaching staff. He knows what Manchester, the city, the club and the team, are about.

The way United is supposed to play, he says, is “exciting football” – using fast-paced and attacking[19] tactics.

Mourinho, on the other hand, attempted to stamp his own brand of defensive football on the squad – a style of play described as stodgy and unstructured[20]. In doing so, he disregarded the club’s identity and stymied the players’ natural strengths.

Overall, Solskjaer’s behaviour demonstrates the principles of identity leadership[21], a model of effective leadership supported by psychological science research[22].

Read more: Leaders only inspire when we feel part of their group[23]

To be a great leader you don’t have to be most successful, intelligent, or even most competent person in the room. It is about how hard you work at managing a collective sense of “we” among the people in a group and respecting the values of this group.

Full disclosure: the author is a proud Manchester United supporter.

References

  1. ^ chanting (twitter.com)
  2. ^ sacking (www.bbc.com)
  3. ^ replacement (www.bbc.com)
  4. ^ The Solskjaer Effect (www.telegraph.co.uk)
  5. ^ surprise (www.espn.com.au)
  6. ^ trophies (www.theguardian.com)
  7. ^ press conference (www.youtube.com)
  8. ^ records (talksport.com)
  9. ^ manager of the month (www.premierleague.com)
  10. ^ stormed out of a press conference (www.skysports.com)
  11. ^ Is there a way back for José Mourinho? As a sport psychologist, I see a hard road ahead (theconversation.com)
  12. ^ has done (www.dailymail.co.uk)
  13. ^ he has said (www.youtube.com)
  14. ^ learning experience (www.independent.co.uk)
  15. ^ confidence in his players (au.eurosport.com)
  16. ^ chastising them in public (www.goal.com)
  17. ^ collaborative (www.forbes.com)
  18. ^ golden era (www.bbc.com)
  19. ^ attacking (www.skysports.com)
  20. ^ stodgy and unstructured (www.theguardian.com)
  21. ^ identity leadership (books.google.com.au)
  22. ^ psychological science research (onlinelibrary.wiley.com)
  23. ^ Leaders only inspire when we feel part of their group (theconversation.com)

Authors: Mazlan Maskor, PhD and Master of Organisational Psychology Candidate | Leadership Science, The University of Queensland

Read more http://theconversation.com/its-not-about-him-leading-lessons-from-manchester-uniteds-caretaker-manager-112281

Business Daily Media Business Development

Bahrain Property Show 2018: How does it reflect the real estate market development in Bahrain

It is no secret that the Arabian Peninsula and the Gulf Cooperation Council (GCC) countries are currently going through a lot of pivotal changes. Such changes do not include economic or po...

News Company - avatar News Company

Di Jones real estate recognises high achievers

Di Jones celebrated its outstanding performers on Saturday (24 February 2018) evening at the Di Jones Real Estate Annual Awards.                               The black-tie Gala Dinner s...

Helen Hull - avatar Helen Hull

Five Reasons Melbourne Rules

If you are traveling in Australia and have left Melbourne off your destination list, then you are going to want to reconsider. Many people consider Melbourne to the best city in the world...

News Feature Team - avatar News Feature Team

Making Friends During Your Campsite Stay

Part of the excitement of vacation is meeting people who you would never otherwise encounter. Staying at a campsite isn’t just about taking in nature. It’s also about sharing the beauty of n...

News Feature Team - avatar News Feature Team

Have More Fun On Your Business Trips

Whether you are a traveling salesman or someone who finds themselves on the road more than in their office you probably are grateful for any tips you can get especially if they involve havin...

News Feature Team - avatar News Feature Team

Traditions of Rural Bali at Villa Sabana

A Privileged Insight into the Traditions of Rural Bali at Villa Sabana  Situated in the traditional village of Pererenan near Canggu, Villa Sabana is peacefully secluded in a semi-rural...

Linda Lim - avatar Linda Lim

Business Daily Media Business Reports

Di Jones real estate recognises high achievers

Di Jones celebrated its outstanding performers on Saturday (24 February 2018) evening at the Di Jones Real Estate Annual Awards.                               The bla...

Helen Hull - avatar Helen Hull

Eclipse Travel Expands Operations to New Zealand

Eclipse Travel, specialists in key adventure destinations such as Antarctica, the Arctic, Africa and Latin America, have announced today their expansion of operations to ...

Yvonne Kong - avatar Yvonne Kong

How medical professionals can benefit from an overall wealth management solution

As a health care professional, you have made it your life's work to focus on the care and health of the general public. While this kind of work can be extremely rewarding...

News Feature Team - avatar News Feature Team

Why Pinterest Should Be Part of Your Marketing Strategy

Pinterest is a growing social media platform that can deliver significant traffic to your website and new followers to your brand. With it’s steady growth and outrageous ...

Greg Nunan - avatar Greg Nunan

The top reasons why gyms fail

Steve Grant is a Business Coach and Founder of GymHub.com.au   Every month thousands of new trainers walk out of their 6-month course with the qualifications needed ...

Steve Grant - avatar Steve Grant

WHITE LABEL NOBA’s Winter 2016 season: Earth + Country

Taking cues from the warm winter colours of tobacco and caramel, and combining them with the strength of navy and the embracing lightness of whites and creams; and then...

Kath Rose - avatar Kath Rose

Former Etihad boss brings substantial event insight to PMY Group Board

Paul Sergeant PMY Group, the architects of the digital insurgency occurring at major venues across Australia and New Zealand, are delighted to welcome 35 year even...

Annie Konieczny - avatar Annie Konieczny

More training for coffee making than property sales: REINSW

Sydney 9 May 2016. An overhaul of education and training standards for the real estate profession must take place to help prevent illegal activities, according to the Rea...

Helen Hull - avatar Helen Hull