The former COO will lead the company’s next growth phase, with ex-CEO Edward Alder transitioning into the role of Managing Director

AUSTRALIA, 25 June 2025 — pay.com.au, the end-to-end payments and rewards platform, today announced movement in its leadership bench. Former Chief Operating Officer Grant Austin has been appointed as Chief Executive Officer (CEO), while former CEO Edward Alder now assumes the role of Managing Director at pay.com.au.

“pay.com.au is poised for its next chapter of growth. We’re setting our sights on our next ambitious phase, with Grant leading the charge for the Australian market. Grant has been integral to the growth of pay.com.au since 2019 and has largely contributed to our success thus far. His bold leadership and track record in scaling high-growth businesses make him the ideal leader to guide pay.com.au into a thriving new chapter,” said Alder.

Austin will continue to oversee the day-to-day operations, product development and innovation, marketing and customer experience while focusing on growing customer acquisition and brand position.  On top of managing the company’s financial health with an added emphasis on scaling the business and leading strategic partnerships, Austin will ensure operational efficiency and enhance customer experience, all while leading the executive team, shaping the culture and driving organisational growth within the Australian business. 

Edward Alder transitions to Managing Director and will focus on expanding and scaling the business in the U.S. market. As Managing Director, he will continue to manage the capital requirements of the business and lead engagement with the expanding shareholder base of pay.com.au.

“Since 2019, pay.com.au has welcomed over 10 hotel and airline partners and empowered 50,000 customers to earn rewards on their business expenses. As I step into my new role, my priority would be enhancing our support for businesses in Australia and scaling our operations, taking our Australian business to the next level. It’s a privilege to work hand in hand with our team to truly support business owners in driving efficiency and greater financial returns,” said Austin.

About pay.com.au

Payment and rewards platform, pay.com.au, transforms mandatory business expenses into rewards points, turning business payments into an opportunity to earn, save, and fly further with seamless, point-maximising transactions.

pay.com.au was born from the minds of Damien Waller and Edward Alder, owners of Australia’s largest frequent flyer publisher, Point Hacks. Since accepting its first payment in March 2021, pay.com.au has now processed millions in payments and helped thousands of Australian business owners earn rewards from the business expenses they once couldn’t. Learn more at pay.com.au.