..



.

SME Business News

Total Private Cloud Environment Solves Disgruntled Staff Situation

  • Written by Andrew Tucker, CEO, ITonCloud


Often organisation’s make the move to the total cloud environment primarily for systems and cost savings reasons, but promotional products company, Legendlife.com.au, migrated to a total cloud environment to help solve staff frustration with lack of productivity as a result of poor IT solutions.

Legendlife.com.au CEO, Allan Murray said that they were facing staff resignations as result of the frustration with their IT systems.

“Even basic services such as email and printing were slow, the frustration was turning to anger as we endured these issues for months. It became a priority to find a system that allowed us to start focusing on customer service, rather than basic IT tasks,” said Mr Murray.

Legendlife.com.au needed a tailored solution due to the complexity of their systems, and specifically, a private cloud service.

They were using disparate apps and a combination of on premises and Infrastructure-As-A-Service hosted servers which was significantly impacting productivity because of constant system slowdowns and recurring downtime.

There was a complex setup of many different products and environments and no cohesion between multiple systems and support vendors. They were working with the complexities of some on-site requirements for production machinery such as embroidery stitchers, design platforms, despatch systems, and could not afford downtime.

Legendlife.com.au CEO, Alan Murray said, “We were having constant issues with our emails and found Office365 unreliable. We wanted the security of total private cloud environment, and to consolidate all of our apps and platforms into a single offering.”

“Using ITonCloud’s managed desktop and networking means the single platform runs most apps and has integration with on-site production and dispatch systems. This has resulted in increased staff productivity and confidence in the system.”

“We have seen an increased speed and reliability and more integration between systems now they’re in one location.”

“It was important for us to ensure our staff felt supported through our technology systems. The new system renewed our credibility with our team. We had been promising a solution to their frustrations for some time with no success and ITonCloud delivered.”

“Our system can now keep up with our team. It’s fast, reliable with day to day management tools with basic admin we can do ourselves, which is fantastic. Technology like this flows into our customer experience. A happy and productive team means better outcomes for our customers.”

“Due to the complexity of our systems we needed a ground up re-install of all software and it had to be done in one weekend outside trading hours,” said Mr Murray.

We find the number one concern businesses have about going completely to the cloud is the migration process and the potential disruption to the business.

We assured Legendlife.com.au that the migration would be seamless and while they had some reservations, the end result far exceeded their expectations. There has been no downtime since the changeover, which was seamless and well supported with all relevant parties being onsite for the go-live day to get any issues ironed out immediately.

To ensure the security of sensitive data and to manage this complexity ITonCloud is ISO 27001 accredited and has developed a unique methodology that allows us to do the implementation and integration of these applications quickly and easily. This methodology gives our clients absolute confidence, especially as we continue to enjoy a 100 per cent migration success rate.

“Not only was the scope delivered, the implementation happened on schedule and without any significant disruption to our business. I was sceptical going into the project as we had never had an IT project ever run to budget or time schedule, but there’s a first time for everything!” added Mr Murray.

About ITonCloud

ITonCloud helps businesses simplify and automate their IT systems by leveraging the cloud. With ITonCloud businesses have their entire IT environment in the cloud, including email, files and business applications, making it easy for your workforce to access anywhere, anytime, on any device with comprehensive security. Using ITonCloud’s proven and state-of-the-art cloud desktop platform eliminates the need for businesses to invest in on-premise servers, expensive hardware and support. www.itoncloud.com

Business Daily Media Business Development

Bahrain Property Show 2018: How does it reflect the real estate market development in Bahrain

It is no secret that the Arabian Peninsula and the Gulf Cooperation Council (GCC) countries are currently going through a lot of pivotal changes. Such changes do not include economic or po...

News Company - avatar News Company

Di Jones real estate recognises high achievers

Di Jones celebrated its outstanding performers on Saturday (24 February 2018) evening at the Di Jones Real Estate Annual Awards.                               The black-tie Gala Dinner s...

Helen Hull - avatar Helen Hull

Five Reasons Melbourne Rules

If you are traveling in Australia and have left Melbourne off your destination list, then you are going to want to reconsider. Many people consider Melbourne to the best city in the world...

News Feature Team - avatar News Feature Team

Making Friends During Your Campsite Stay

Part of the excitement of vacation is meeting people who you would never otherwise encounter. Staying at a campsite isn’t just about taking in nature. It’s also about sharing the beauty of n...

News Feature Team - avatar News Feature Team

Have More Fun On Your Business Trips

Whether you are a traveling salesman or someone who finds themselves on the road more than in their office you probably are grateful for any tips you can get especially if they involve havin...

News Feature Team - avatar News Feature Team

Traditions of Rural Bali at Villa Sabana

A Privileged Insight into the Traditions of Rural Bali at Villa Sabana  Situated in the traditional village of Pererenan near Canggu, Villa Sabana is peacefully secluded in a semi-rural...

Linda Lim - avatar Linda Lim

Business Daily Media Business Reports

Di Jones real estate recognises high achievers

Di Jones celebrated its outstanding performers on Saturday (24 February 2018) evening at the Di Jones Real Estate Annual Awards.                               The bla...

Helen Hull - avatar Helen Hull

Eclipse Travel Expands Operations to New Zealand

Eclipse Travel, specialists in key adventure destinations such as Antarctica, the Arctic, Africa and Latin America, have announced today their expansion of operations to ...

Yvonne Kong - avatar Yvonne Kong

How medical professionals can benefit from an overall wealth management solution

As a health care professional, you have made it your life's work to focus on the care and health of the general public. While this kind of work can be extremely rewarding...

News Feature Team - avatar News Feature Team

Why Pinterest Should Be Part of Your Marketing Strategy

Pinterest is a growing social media platform that can deliver significant traffic to your website and new followers to your brand. With it’s steady growth and outrageous ...

Greg Nunan - avatar Greg Nunan

The top reasons why gyms fail

Steve Grant is a Business Coach and Founder of GymHub.com.au   Every month thousands of new trainers walk out of their 6-month course with the qualifications needed ...

Steve Grant - avatar Steve Grant

WHITE LABEL NOBA’s Winter 2016 season: Earth + Country

Taking cues from the warm winter colours of tobacco and caramel, and combining them with the strength of navy and the embracing lightness of whites and creams; and then...

Kath Rose - avatar Kath Rose

Former Etihad boss brings substantial event insight to PMY Group Board

Paul Sergeant PMY Group, the architects of the digital insurgency occurring at major venues across Australia and New Zealand, are delighted to welcome 35 year even...

Annie Konieczny - avatar Annie Konieczny

More training for coffee making than property sales: REINSW

Sydney 9 May 2016. An overhaul of education and training standards for the real estate profession must take place to help prevent illegal activities, according to the Rea...

Helen Hull - avatar Helen Hull