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Even if Qantas is fined hundreds of millions it is likely to continue to take us for granted

Written by Mel Marquis, Deputy Associate Dean and Senior Lecturer in Law, Monash University

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As Qantas faces up to tough questioning from a Senate committee and a claim from the Australian Competition and Consumer Commission (ACCC) for as much as A$600 million for allegedly selling tickets on more than 8,000 “ghost flights” it had already cancelled, its customers might be thinking things are about to get better.

But...

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