NZ’s finance industry is required by law to treat customers fairly – but how do we define ‘fair’?
- Written by Benjamin Liu, Senior Lecturer in Commercial Law, University of Auckland, Waipapa Taumata Rau
Getty ImagesMost of us would agree fairness is a good guiding principle in life. Actually defining and applying it in the law, however, isn’t quite so simple.
Since March last year, New Zealand’s financial sector – including banks, insurers and credit unions – has been governed by the Conduct of Financial Institutions regime....
