Business News

AI chatbots are coming to your workplace but are not necessarily coming for your job

Written by Kai Riemer, Professor of Information Technology and Organisation, University of Sydney

Artificial Intelligence chatbots are everywhere. They have captured the public imagination and that of countless Silicon Valley inventors and investors since the arrival of ChatGPT about a year ago.

The stunning human-like abilities of conversational AI - a form of artificial intelligence that enables computers to process and generate human...

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