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Does your service business need AI? Here are 4 rules to help you decide

  • Written by: David Cohen, Associate Professor of Management and Business, Skidmore College
Does your service business need AI? Here are 4 rules to help you decideNot everyone needs to jump on the AI train.primeimages via Getty Images

Artificial intelligence is the big thing right now, with industries from finance to health care to retail scrambling to adopt AI or risk being left behind. But speakingas professorsof business, we think some companies might be jumping the gun.

Our recent research suggests that...

Australian businesses lean into global strategic partnerships (GCCs) for next wave of outsourcing

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The New Pressure Gap Crushing Small Businesses

Starting any business and making it prosper is a major undertaking. Part of the challenge is managing the uncertainty, but the financial pressures o...

Click Frenzy returns with a free EOFY sale event for retailers this month

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The 95 Per Cent Failure Rate Is Not An AI Problem

Most Australian SMEs I speak with are already having a go at AI. Some are running formal pilots, others have a team member quietly experimenting o...

New AR tech helping to solve field service skills crisis

AI-enabled augmented reality (AR) smart glasses are emerging as a new practical solution to fill a shortage of field service technicians maintaini...

For Midsize Companies, Global Payroll Systems Matter More to Business-Security Than You Think

When a midsize company expands across borders, its payroll operation becomes exponentially more complex. These organisations typically face a new ...