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Why it’s time telcos rethink location and put customer experience first
Maurice Zicman, Vice President - CX Strategy at TP in Australia unpacks why the telco industry must rethink old assumptions and focus on digital-first, right-shored customer experiences that serve what today’s customers want. There’s a hard t...
Why Your Business Is Being Left In the Economic Dust: Nimble Risk Management During Uncertainty
Agility and adaptability are quickly moving from distinct competitive advantages to business necessities, with those stuck in stagnation simply unable to keep up with the pace of this new business environment. From the pressures of inflation a...
Today in Business
Defining Actionable AI for Australian IT Efficiency and Security
The conversation around Artificial Intelligence (AI) has reached a fever pitch. From groundbreaking advancements in large language models to every...
pay.com.au unveils market-leading transfer rates for Virgin Australia Business Flyer
pay.com.au, the end-to-end payments and rewards platform, today announced a significant upgrade to its PayRewards program, introducing market-lead...
V4 IT Services: Are your staff unknowingly opening the door to hackers?
As cyber attacks become increasingly covert and targeted, Australian businesses are being urged to consider whether the real risk to their systems...
